Can I wear my hearing aids?

This experience is suitable for children 8+ and adult supervision is required.  Children under 16 years old must have parent/guardian consent through the waiver before admission, and they must be accompanied by an adult aged 18yrs or over at all times. If a child chooses to leave the experience for any reason, they must be accompanied by an adult. The experience includes a licensed bar so young adults aged 16-17 must also be accompanied by someone over the age of 18.

The recommended minimum age to take part in the experience is 8 years old. There's no upper age limit, so anyone can join in on the fun! Parental consideration should be given to the show’s themes of Martians, religion, violence and death.

If you normally wear glasses or contact lenses, we recommend you wear them during the experience. The Virtual Reality headsets are fully adjustable to accommodate glasses. Simply turn the wheel on the back to the left to loosen the headset fully so you can fit it over your glasses more easily, then turn the wheel to the right to tighten again. 

Yes. The Virtual Reality headsets are designed to be worn comfortably with or without glasses. So if you normally wear glasses or contact lenses, feel free to wear them during the experience. Please take your time removing your headset so that you do not leave your glasses in our headsets. 

Don’t worry, it’s a fun experience and most people don’t find it too scary. There are some surprises and moments of suspense but it is not frightening.

We want everyone to have a great time, but since this is an immersive experience, it may not be suitable for everyone. For more details, check out our full Access Guide.

Since this is an immersive experience, it may not be suitable for everyone. You can find more information in our Access Guide.

This experience is only available in English.

No, the experience is not wheelchair accessible.

Yes, this is an experience spread across two floors so there are multiple staircases. We recommend you wear comfortable clothing and flat trainers or shoes.

Yes, this is a sensory immersive experience. Please let our team know if you require additional support when using the VR headsets.

Yes, the experience contains strobe lighting. If strobe lights affect you, please do let our team know upon arrival.

Yes, there are alternative routes for guests who do not wish to participate in certain physical activities. All of these routes include stairs.

If you're prone to motion sickness, some scenes that use virtual reality and synchronised motion may affect you. However, these parts of the experience last for ten minutes or less.To help prevent motion sickness, some people find that taking travel sickness tablets in advance or wearing a patch can make a difference. If you start feeling sick, closing your eyes often helps. You can also remove your headset, and one of our team members will assist you right away.

Unfortunately, this experience is not recommended if you're pregnant. This is due to the following experience effects: darkness, motion simulators, uneven surfaces, steep staircases, confined spaces, loud noises and temperature changes.

Yes, there are unisex toilets in The Spirit of Man bar & restaurant which can be used before and after the experience. There are also toilets available 50 minutes into your experience in the interval bar. If you require urgent use, a member of our team can support you with this. We have urgency cards on-site. For more information on access please take a look at our Access Guide.

Jeff Wayne’s The War of The Worlds: The Immersive Experience contains themes of Martians, religion, violence and death.

This experience is suitable for children 8+ and adult supervision is required. Children under 16 years old need parental or guardian consent through the waiver before admission, and they must be accompanied by an adult at all times.

The experience includes multi-sensory effects such as virtual reality, motion simulators, uneven surfaces, confined spaces, air blasts, scent, and temperature changes. These effects are designed to fully immerse guests in the experience and create an impact.

Photography, videography, alcohol, drugs, naked flames, full head masks, imitation/actual weaponry or anything which may disturb the other patrons.

Smoking on the premises (including the use of e-cigarettes) is strictly prohibited.