Access Guide

If you require an essential companion we’ll convert one of your existing tickets into an Essential Companion Ticket free of charge to make it easier for you to see a show. Just click ‘yes’ when you book online to request a free Companion Ticket, ensuring that you have at least 2 tickets in your basket for the discount to be applied.

A free Essential Companion ticket is only available for Standard performances (not VIP performances). This offer cannot be used with any other offers or discount codes. Terms and conditions apply.

OUR PROMISE

We would like to welcome as many people as possible to experience The War of The Worlds: The Immersive Experience.

Our Access Guide provides detailed information about the experience to allow you to make an informed decision about whether it is right for you.

If you can’t find the information you need, please don’t hesitate to contact us and we’ll do our best to assist you.

CONTENT WARNINGS

The War of The Worlds: The Immersive Experience contains themes of swearing, Martians, religion, violence and death.

The experience is classified as PG so adult supervision is required. The recommended minimum age is 10yrs. Children aged 10-15yrs will require parent/guardian consent via a waiver prior to admission and must be accompanied by an adult 18+ at all times.

THE EXPERIENCE

This is an immersive experience so it may not be suitable for everyone. The experience includes multiple effects which include total darkness, virtual reality, motion simulators, uneven surfaces, confined spaces, air blasts, strobe lighting, pyrotechnics, latex, sudden loud noises, live actors, fog, scent and temperature changes. This combination of effects is designed to immerse guests in the experience and is intended to be impactful.

This experience may not be suitable for:

• Guests under the age of 10.

• Guests who are elderly.

• Guests who are pregnant.

• Guests who suffer from high blood pressure, heart conditions, asthma, epilepsy or back/neck conditions.

• Guests who are blind or visually impaired.

• Guests with mobility issues.

• Guests who are wheelchair users.

• Guests prone to motion sickness.

• Guests with nyctophobia (fear of the dark).

• Guests with hemophobia (fear of blood or injuries).

• Guests who are of a nervous disposition.

• Guests who suffer from breathing or respiratory problems, such as allergies.

• Guests with any type of medical condition affecting the sense of smell, vision, or hearing.

• Guests with sensitivities to scent, loud noises, or flashing lights.

• Guests under the influence of alcohol or drugs.

Some participants may suffer from a loss of balance, headaches, musculoskeletal pain, dizziness, problems caused by jets of air, fog effects or scents, and in some cases, epilepsy-like symptoms, during or after the experience.

Some scenes will require guests to bend down whilst walking or crawling. There are alternative routes for guests who do not wish to participate in certain physical activities.

Whilst using the slide guests must adhere to the following rules:

• One person at a time on the slide.

• Wait until you are given the signal to go.

• Slide feet first with arms crossed, laying on your back.

• Do not attempt to stop half way down.

• Inform us if you wish to take an alternative route.

If you normally wear glasses it is recommended you wear them for this experience or use contact lenses. The VR headsets are fully adjustable to accommodate glasses. If you wear hearing aids, please let our team know and they will assist you with positioning the VR headsets.

If you have any questions or concerns during the experience, please speak to a member of our team so they can help you or suggest alternative options.

ESSENTIAL COMPANION TICKETS

If you require an essential companion we’ll convert one of your existing tickets into a Companion Ticket free of charge to make it easier for you to see a show. During the booking process, just click ‘yes’ to request a free Companion Ticket, ensuring that you have at least 2 tickets in your basket for the discount to be applied. 

A free Companion Ticket is only available for Standard performances (not VIP performances). This offer cannot be used with any other offers or discount codes. T&C's apply.

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