FAQs

Showing search results for “flexible”

reset search

You can show all articles or filter by topic:

Ticket & Booking info

What's your flexible exchange policy?

Our Flexible Exchange Policy lets you cancel your tickets for a full refund within 48hrs of purchase. You can also change your tickets anytime up until 5pm the day before your experience by paying a £5 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you’re ready.

What's is your cancellation policy?

It’s easy to cancel and exchange your tickets, so you can book with 100% confidence. Our Flexible Exchange Policy lets you cancel your tickets for a full refund within 48hrs of purchase. You can also change your tickets anytime up until 5pm the day before your experience by paying a £5 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you’re ready.

LONDON'S #1 IMMERSIVE NIGHT OUT* Top Rated 5/5 and #12 of ALL London Nightlife and the only immersive event in the top 20 on Tripadvisor.
8 AWARDS WON! THEA award-winning experience from Layered Reality™ who've won 8 awards so far!
TOP 10% IN THE WORLD Ranked in the top 10% of ALL attractions globally. 98% of guests recommend this.*

Sign Up For Exclusive Offers...

Find out more about the show AND get exclusive early booking offers from Layered Reality