Group Bookings T&Cs

Jeff Wayne's The War of The Worlds: The Immersive Experience is produced by Layered Reality™ (“the Company”). Layered Reality™ is a trading name of Jeff Wayne's The War of The Worlds Immersive Ltd. By purchasing a ticket for this experience via the Layered Reality™ website, box office or third party website, you accept the Terms & Conditions Of Entry. Entry to the experience is deemed acceptance of the Terms & Conditions Of Entry and you thereby expressly accept the risks associated and participate at your own risk. The Terms & Conditions Of Entry do not create any rights or obligations enforceable by or against anyone other than the Company and you:

  • Full payment for all group bookings is required one week after making your group booking reservation, or on the same day if your booking is within a week.

  • Should you need to change the number of guests from  the original number booked, please contact us as soon as possible to amend your booking. 

  • If you require exclusivity for your group's experience then we will charge the price of a ticket for any spaces that we are unable to sell. The War of The Worlds accommodates 12 people per timeslot.

  • Please be ready to enter the experience at your start time as we run the experience every 10 minutes and cannot accommodate guests who are delayed. Each guest must sign a waiver form, and check in bags and coats so please ensure you all have plenty of time to do so before you go through.

  • Food pre-orders are required two weeks before your event. Pre-booked food relates to your specific group booking and cannot be transferred to a different/future booking. 10% Service charge is included in the Silver, Gold, and Platinum packages.

  • Group bookings are subject to our general terms and conditions.* Together, these terms and our general terms and conditions form the “agreement” between us relating to your booking.

  • In the event a group wishes to cancel their booking our refund policy is as follows: 

  • Cancellations of 14 days or less prior to the event – 100% of full booking value is required as payment

  • Cancellations of 30 days or less prior to the event – 50% of the booking value is payable on cancellation

  • Cancellations 31 days or more prior to the event – we can move the booking to a new date within 6 months from the initial date however you will incur a 10% administration charge which will be added to your revised order quotation.

  • In the event of any cancellation to the experience, guests will be offered a refund.

*General Terms and Conditions for Jeff Wayne’s The War of The Worlds: The Immersive Experience, are here

LONDON'S #1 IMMERSIVE NIGHT OUT* Top Rated 5/5 and #12 of ALL London Nightlife and the only immersive event in the top 20 on Tripadvisor.
8 AWARDS WON! THEA award-winning experience from Layered Reality™ who've won 8 awards so far!
TOP 10% IN THE WORLD Ranked in the top 10% of ALL attractions globally. 98% of guests recommend this.*

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