Group Bookings T&Cs

Jeff Wayne's The War of The Worlds: The Immersive Experience is produced by Layered Reality™ (“the Company”). Layered Reality™ is a trading name of Jeff Wayne's The War of The Worlds Immersive Ltd. By purchasing a ticket for this experience via the Layered Reality™ website, box office or third party website, you accept the Terms & Conditions Of Entry. Entry to the experience is deemed acceptance of the Terms & Conditions Of Entry and you thereby expressly accept the risks associated and participate at your own risk. The Terms & Conditions Of Entry do not create any rights or obligations enforceable by or against anyone other than the Company and you:

• Full payment for all group bookings is required one week after making your group booking reservation, or on the same day if your booking is within a week.

• Should you need to change the number of guests from the original number booked, please contact us as soon as possible to amend your booking. 

• If you require exclusivity for your group's experience then we will charge the price of a ticket for any spaces that we are unable to sell. The War of The Worlds accommodates 12 people per timeslot.

• Please be ready to enter the experience at your start time as we run the experience every 10 minutes and cannot accommodate guests who are delayed. Each guest must sign a waiver form, and check in bags and coats so please ensure you all have plenty of time to do so before you go through.

• Food pre-orders are required two weeks before your event. Pre-booked food relates to your specific group booking and cannot be transferred to a different/future booking. 10% Service charge is included in the The Star, The Thunderchild, and The Martian packages.

•  The venue reserves the right to impose an additional charge to cover the cost of venue security, based on the size and duration of your booking. The exact amount of this charge will be communicated to you upon presentation of your final invoice, and is subject to the discretion of the venue. This charge will be included in your final invoice and is payable upon receipt.

• Group bookings are subject to our general terms and conditions.* Together, these terms and our general terms and conditions form the “agreement” between us relating to your booking.

• In the event a group wishes to cancel their booking our refund policy is as follows: 

• Cancellations of 14 days or less prior to the event – 100% of full booking value is required as payment

• Cancellations of 30 days or less prior to the event – 50% of the booking value is payable on cancellation

• Cancellations 31 days or more prior to the event – we can move the booking to a new date within 6 months from the initial date however you will incur a 10% administration charge which will be added to your revised order quotation.

• In the event of any cancellation to the experience, guests will be offered a refund.