Flexible Exchange Policy

Our Flexible Exchange Policy lets you change your tickets anytime up until 5pm the day before your experience by paying an £8 exchange fee per ticket. Simply contact us and we’ll email you a gift voucher (minus the fee), so you can rebook when you're ready. Please note tickets are non-refundable.

Separate terms apply for Group Bookings. Please see here.

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Ogilvy On Horsell Common. Jeff Waynes The War Of The Worlds The Immersive Experience. Photo By Manuel Harlan 1

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