Flexible Exchange Policy

It’s easy to cancel and exchange your tickets, so you can book with 100% confidence. Our Flexible Exchange Policy lets you cancel your tickets for a full refund within 48 hours of purchase.

You can also change your tickets anytime up until 5pm the day before your experience by paying a £5 exchange fee. Simply contact us and we’ll email you a gift voucher (minus the £5 fee), so you can rebook when you’re ready.